As an Information Technology Officer (ITO) you will provide information and communications technology (ICT) support services on station. You may assist with the installation of ICT infrastructure and you may provide support to the Station Communications Technical Officer with the networking infrastructure.
ITOs are employed during the summer season at Casey and Davis stations. Ship-based ICT support roles may also be selected from suitable ITO applicants.
For more detailed information about the requirements of the role and the selection process, please see the job description and general information for applicants documents below.
- The annual base salary (while in Australia) is $74,469 per annum ($2855 per fortnight before tax).
- Additional allowances totalling $60,974 per annum are payable while working in Antarctica.
- A generous employer superannuation contribution of up to 15.4% will be paid in addition to salary and allowances.
- You will accrue recreation leave at the equivalent of 20 days per annum pro rata. Please note that recreation leave is not available in Antarctica, but will be paid out on return to Australia.
For job specific (technical or trade related) enquiries, or to discuss the role in more detail, please contact the technical supervisor Sangeeta Lall (03) 6232 3420.
Applications from persons who are not Australian citizens will usually only be considered where there are no suitable Australian applicants.
To apply for this role you must have the skills and licences listed below:
Qualifications/licences (provide copies in your application):
- A current, unrestricted “C” class (manual) Australian driver’s licence.
Skills and experience (within the last 5 years):
- Three or more years in the last 5 years working on an IT Service Desk directly providing end-user support services.
- Proven experience using IT Service Management software to log incidents, requests, and to record the progression of the ticket.
- In depth technical knowledge and understanding of end-user hardware, peripherals, PC operating systems and a range of popular application software as used across the AAD.
- A demonstrated client-focused approach, particularly in identifying and documenting clients’ requirements, maintaining ownership of issues and ensuring appropriate communication with the client. You will be experienced with conveying technical information to a broad level of clients with varying levels of technical understanding.
- Ability to support a variety of computer and mobile operating systems, hardware and software. The AAD supports Windows PCs but expeditioners may bring along any type of computer hardware and software.
- Ability to investigate, research and collaborate with ICT team members to resolve complex ICT issues.
- Installation and maintenance of IT infrastructure and equipment, including servers, routers, switches, VoIP equipment, computers and peripherals, and wireless network equipment, including associated copper and optic-fibre structured cabling.